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ZÜCA SERVICE AND CARE
Care:

If there is a new life form growing inside the bag from a discarded yogurt cup, we suggest starting with a garden hose and spraying it from a safe distance. Then, when you can get up close and personal, hand scrub the interior and exterior with a sponge and a mild detergent solution.

From time to time, inspect the bolts on your ZUCA. Much like a bicycle, things can eventually loosen up. See the FAQ page for more care tips and instructions on adjusting the wheel bearing nuts.

Warranty

ZÜCA, Inc. warrants that your ZÜCA products will be free of defects in materials and craftsmanship.

Frames

Warranty Length

ZÜCA Mini
Structural Lifetime Warranty
ZÜCA Flyer
Structural Lifetime Warranty
ZÜCA Pro
Structural Lifetime Warranty
ZÜCA Sport
Structural Lifetime Warranty

Frame Accessories*

Warranty Length

Wheels
1 year from date of purchase
Handles
1 year from date of purchase
*Wheels and handles are considered moving components and are not covered by the frame structural warranty.

ZUCA Skipper*

Warranty Length

Skipper Artist
Structural Lifetime Warranty
Skipper Travel
Structural Lifetime Warranty
Wheels
1 year from date of purchase
Handles
1 year from date of purchase
*Wheels and handles are considered moving components and are not covered by the frame structural warranty.
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Insert Bags

Warranty Length

ZÜCA Mini
1 year from date of purchase
ZÜCA Flyer
1 year from date of purchase
ZÜCA Pro
1 year from date of purchase
ZÜCA Sport
1 year from date of purchase
ZÜCA Pet
1 year from date of purchase

Accessories

Warranty Length

ZÜCA Accessories
1 year from date of purchase

Warranty is only valid with purchase from an Authorized ZÜCA Retailer ®

This warranty does not cover normal wear and tear, accidental damage, misuse, improper care, skateboard contests, or alteration. In the unlikely event that a problem does arise with the materials or workmanship of a ZÜCA product within the warranty period, please contact the authorized ZÜCA dealer from whom you purchased your product. Every retailer has a different policy, but we work very closely with our retailers to ensure that everything goes smoothly and that you are satisfied. ZÜCA has the right to repair or replace the defective merchandise at its option.

Please note: as with any product, wear and tear should be expected with use over time, and eventually items do need to be replaced or repaired.

This warranty gives you specific legal rights, and you may also have other rights, which vary from country to country.